Elevating your business communication experience
At HFD Intelligent Technologies, we bring cutting-edge products and services to improve your business's communication. We are true communication solution specialists with state-of-the-art systems, intelligent network services, and unmatched customer care.
What we offer
We source our technology from world-renowned, industry-leading communication companies
To ensure each customer receives a bespoke communication solution, we conduct a detailed communications audit as part of our design service. This helps us capture precisely what you want to achieve and what problems you want to solve.
The Mitel 3300 supports the industry’s most extensive range of desktop equipment, including web-enabled IP devices, wireless handsets and a professional front end for your callers.
The award-winning Avaya IP Office 500 is a highly modular unified communications platform designed to meet the requirements of home offices, stand-alone businesses, and networked branch and head offices for small and medium-sized organisations.
Founded in 2005, when VoIP was an emerging technology, 3CX has established itself as a global leader in business communications. With 3CX, businesses can increase productivity and enhance customer experiences while dramatically cutting costs and management headaches.
What our state-of-the-art communications systems offer
What you get:
What you get:
What you get:
Intelligent Network Services
The communications field is dynamic, and HFD Intelligent Technologies networks are at the forefront, offering services that span from basic Lines and Calls to comprehensive outsourced solutions for Voice, Data, and Mobile needs.
Our Inbound service is a network-based telephony solution catering to geographic and non-geographic numbers. Our versatile number ranges give you a highly flexible and cost-effective method to monitor, manage, and analyse incoming calls. Moreover, these numbers can be leveraged to generate additional revenue for your business.
Customer Care
As an HFD Intelligent Technologies customer, you are guaranteed the utmost post-sales support. Our maintenance and ongoing training programs are thoroughly crafted as personalised solutions, ensuring that you receive the customised service that aligns with the expectations of all our customers.
To streamline communication, each customer is assigned a dedicated Account Manager, serving as a single point of contact for all their needs — providing a seamless and efficient channel for addressing concerns or inquiries.
Network Services
HFD Intelligent Technologies provides a high-quality, reliable, cost-effective solution for all your business communications needs.
With our tailored tariffs, we guarantee the best deal. Streamlining your administration, we consolidate costs from all your sites, services, and network providers into a single bill.
Additionally, we simplify telecom management by providing a dedicated single point of contact. This ensures cost-effectiveness and enhances the efficiency of your telecommunications operations.
.png)
Effectively managing inbound calls can pose business challenges, often leading to costly or inflexible solutions.
HFD Intelligent Technologies Inbound Call Management offers a range of intelligent inbound call services accessible through a web browser, offering cost savings without capital expenditure.
.svg)
We are committed to exceptional customer service. This commitment is reflected in our dedication to maintaining the highest standards in both our support staff and systems.
As a valued HFD Intelligent Technologies customer, you will enjoy a suite of advanced customer support services, including:
Access to expertise and an efficient help desk management system.
Utilise state-of-the-art billing technology to consolidate all your expenditures into a single, streamlined bill.
Gain insights with detailed billing information, online call analysis, and e-alerts to monitor your telecommunications operations actively.
Knowledgeable professionals entirely focused on understanding and meeting your needs.
